Last updated: 15 September 2026
Loqsy s.r.o.
Doležalova 15C, Bratislava, Slovakia
Company registration number: 57639329
Email: Founder@loqsy.app
Loqsy is a premium digital platform offering subscription-based access to online features, user accounts, and a curated storefront of physical products.
The platform is designed around structured access, trust, and controlled interaction within a digital environment. User experience is defined through system-based roles, creating a personalized and interactive experience.
Loqsy combines digital services with physical products and may update, expand, or modify its features at any time to improve functionality, security, and user experience.
Loqsy is intended for adults aged 18 and over. Upon entering the website, users are presented with an age confirmation notice and must confirm that they are at least 18 years old before accessing the platform. By selecting the confirmation option, users represent and warrant that they meet this age requirement.
We are not responsible for any false or inaccurate information provided by users. Accounts found to belong to individuals under the age of 18 will be terminated upon discovery.
Users are required to provide accurate and complete information when creating an account. Each user is limited to one account, and accounts may not be shared, transferred, or used by multiple individuals.
Users are responsible for maintaining the confidentiality of their account and any associated information. While users may operate under a chosen display identity or role, they are responsible for all activity conducted through their account.
Loqsy assigns user roles (e.g., "Loqholder" and "Loqed") based on user selection. These roles are part of the platform experience and may not be changed unless the account is deleted.
Users agree not to engage in harassment, abuse, or any illegal or harmful activity. Any misuse of the platform, including attempts to disrupt, exploit, or harm other users or the service, is strictly prohibited.
We reserve the right to suspend or permanently terminate accounts, subscriptions, or access to the platform at our discretion in the event of a violation of these Terms.
Access to Loqsy services is granted on a subscription or purchase basis and does not grant ownership of the platform or its features. Access may be modified, restricted, or removed at any time as part of platform updates or enforcement actions.
Users select a role during registration, which is displayed on their profile as a platform badge. These roles are part of the platform's structured platform experience and determine access to certain features.
There are two primary roles: "Loqholder" and "Loqed." Role selection may affect pricing and feature availability, including subscription requirements for certain users.
Loqed users may create or request structured sessions ("Loqs"), which may be accepted or declined by Loqholders. Loqholders may manage sessions only upon acceptance, meaning that both parties have provided their consent to participate in the session.
Roles are functional within the platform experience and do not create any legal rights, ownership, authority, or real-world obligations between users. All interactions remain voluntary and are governed by user consent and platform rules.
Users agree to use Loqsy in a lawful, respectful, and responsible manner. Any misuse of the platform is strictly prohibited.
Prohibited behavior includes, but is not limited to:
These rules are established to prevent misuse of the platform, maintain its integrity, and ensure safety and security for all users.
Loqsy provides both free and paid digital services. Access to certain platform features is available through a subscription model.
Loqholders may access the platform free of charge, while Loqed users may be required to pay a monthly subscription fee for access to premium features.
Pricing and subscription terms are displayed on the platform at the time of purchase.
Subscriptions may include recurring billing depending on the selected plan.
Users may cancel their subscription at any time; however, access to subscription-based features will remain active until the end of the current billing period.
If a subscription payment fails, access to subscription-based features may be temporarily suspended until the payment is successfully processed.
Loqsy may also offer a tipping system, where users can voluntarily send tips through the platform.
Tips are processed through a third-party payment provider such as Stripe.
Loqholders receive the full amount of any tip, while a processing fee may be applied to the Loqed users to cover transaction and processing costs.
Digital payments (subscriptions and tips) are generally non-refundable once completed.
Loqsy offers physical products through its online storefront. All product payments are processed through third-party payment providers such as Stripe.
Orders may be cancelled only if they have not yet been dispatched or handed over to the shipping provider. Once an order has been shipped, cancellation is no longer possible.
Products are shipped as soon as reasonably possible after order confirmation, subject to availability and processing times.
Users may request returns under applicable EU consumer protection laws (including the 14-day withdrawal period), provided items are unused and in original sealed packaging.
Customized or personalized products are not eligible for return or refund, except in cases where the item is defective or damaged upon arrival.
In the case of damaged or faulty products, customers must provide reasonable evidence for review. If the claim is approved, Loqsy will provide an appropriate resolution, which may include replacement or refund upon agreement.
If a product is lost during shipping, customers may contact support for investigation. Where tracking confirms non-delivery, a refund or replacement may be issued after verification with the shipping provider. Claims cannot be accepted if tracking confirms successful delivery.
Please note that you are responsible for any taxes, duties, or import fees that may be required by your local services. These may include, but are not limited to, sales tax, VAT, customs duties, or other applicable charges.
If a user wishes to raise a dispute regarding payments, subscriptions, or products, they must contact Loqsy support via the official support email: Founder@loqsy.app.
All disputes will be reviewed as soon as reasonably possible. Users may be required to provide relevant information or evidence to support their claim.
Where applicable, Loqsy will attempt to resolve disputes directly with the user fairly.
If a dispute cannot be resolved at the initial support level, it may be escalated internally for further review by the Loqsy team.
Users may also use payment provider dispute systems or legal channels under applicable law.
Loqsy reserves the right to investigate and take appropriate action in response to any violation of these rules, including restriction, suspension, or permanent termination of accounts or access to the platform.
Upon termination, users will immediately lose access to their account and all platform features. Users whose accounts have been terminated may be restricted from creating new accounts, subscribing, or making purchases on the platform.
Active subscriptions at the time of termination will remain valid until the end of the current billing period, unless termination is due to a serious violation of these Terms, in which case access may be revoked immediately without refund, to the extent permitted by applicable law.
Limited information may be retained after account termination where necessary for legitimate purposes such as preventing fraud, abuse, or repeated violations. Such data will be stored only as long as necessary in accordance with applicable data protection laws.
All content, features, functionality, design, user interface, systems, branding, and trademarks are owned by Loqsy s.r.o. or its licensors and are protected by applicable intellectual property laws.
Users may not copy, reproduce, modify, distribute, or reuse any part of the platform without prior written consent from Loqsy s.r.o.
The platform, including all software, code, design, and content, is licensed and not sold to users. All rights not expressly granted to users are reserved by Loqsy s.r.o.
Loqsy is not liable for misuse of the platform or products.
To the maximum extent permitted by law, Loqsy is not responsible for indirect, incidental, or consequential damages, losses, injuries, or claims arising from the use of its platform, products, or services, including those caused by third-party services.
Loqsy products are intended for adult users only. The platform and its products are not medical devices, are not intended for medical use, and have not been evaluated or approved by medical professionals or regulatory health authorities. Users acknowledge that use of the platform and products is voluntary and that they are responsible for their decisions and actions when using them in accordance with all provided instructions and applicable laws.
Users agree to indemnify, defend, and hold harmless Loqsy, its company, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees.
These are but not limited to:
This obligation applies to any actions, content, or activity conducted through the user's account.
Loqsy uses third-party service providers to operate and improve the platform, including payment processing, storefront functionality, hosting, and other technical infrastructure services.
Payments, including subscriptions and tips, are processed through third-party payment providers such as Stripe. E-commerce functionality may be provided through platforms such as Shopify or similar services. The platform may also rely on third-party hosting, analytics, email, or other infrastructure providers necessary for its operation.
These third-party providers operate under their own terms and conditions and privacy policies. Loqsy is not responsible for the performance, availability, errors, or failures of third-party services, nor for any issues arising from their use.
Loqsy collects and processes personal data necessary for the operation of the platform, including account information such as email address, subscription status, age verification status (18+ confirmation), and technical data such as cookies and usage analytics. This data is used to provide, secure, and improve platform functionality, deliver notifications, and ensure a safe user environment.
See Privacy Policy.
Loqsy uses cookies and similar technologies to enhance user experience, analyze platform usage, and support core functionality.
A cookie consent mechanism allows users to provide or withdraw consent at any time.
Non-essential cookies are only activated after user consent has been obtained, in accordance with applicable data protection laws.
For more detailed information about the use of cookies, including types of cookies used and their purposes, please refer to our Privacy Policy.
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Slovak Republic and applicable European Union regulations.
Loqsy s.r.o. is based in Bratislava, Slovakia.
Any disputes arising out of or in connection with these Terms or the use of the platform shall be subject to the jurisdiction of the competent courts of the Slovak Republic, unless otherwise required by applicable consumer protection laws.
For users accessing the platform from outside the European Union, it is their responsibility to ensure that their use of the platform complies with any applicable local laws. Loqsy does not guarantee that the platform or its services are appropriate or lawful in all jurisdictions.
Loqsy may update or modify these Terms and Conditions at any time. Any changes will be effective upon publication on the platform.
Users are encouraged to review the Terms periodically to stay informed of any updates or changes.
Continued use of the platform after updates have been published constitutes acceptance of the revised Terms.