Privacy Policy

We value the privacy and protection of our users' personal data.

Data Controller

The data controller is:

Loqsy s.r.o.
Doležalova 15C, Bratislava, Slovakia
Company registration number: 57639329
Email: Founder@loqsy.app

Information We Collect

We collect and process the following personal data:

• Identification data (email address)
• Account information (login credentials, profile data)
• Subscription status (via third-party providers)
• Usage data (interactions, session information)
• Technical data (IP address, browser type, device information)
• Cookies and tracking data

How We Use Your Data

We use your data to:

• Provide and operate the platform
• Manage user accounts and authentication
• Process and manage subscriptions and payments
• Verify user eligibility, including age verification
• Provide customer support
• Improve and analyse platform performance
• Ensure security and prevent fraud
• Comply with legal obligations

Legal Basis for Processing

We process your data based on:

• Contract performance
• Legal obligations
• Legitimate interests
• Consent (where required)

Sharing of Data

We may share data with trusted third parties, including:

• Payment processors
• Hosting providers
• Email service providers
• Analytics providers

We do not sell your personal data.

Payment Providers

Payments are processed by third-party providers such as Stripe. We do not store full payment card details on our servers.

Cookies

We use cookies to:

• Enable core website functionality
• Remember user preferences
• Analyse website performance
• Improve user experience

You can manage or withdraw your consent for cookies at any time through your browser settings or via our cookie banner.

Data Retention

We retain personal data only as long as necessary for:

• Providing services
• Legal compliance
• Resolving disputes

Your Rights (GDPR)

You have the right to:

• Access your data
• Correct your data
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent

You can exercise these rights by contacting us at Founder@loqsy.app.

Data Security

We implement reasonable technical and organisational measures to protect your data.

International Users

Your data may be processed outside your country, including within the EU or other regions with adequate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

Contact

If you have questions about this Privacy Policy, contact us at Founder@loqsy.app.